FAQ

How long do I have to work on my certification? 

White Belt certification will have 45 days* of access to the MindPro website. 
Yellow Belt certification will have 60 days* of access to the MindPro website. 
Green Belt certification will have 100 days* of access to the MindPro website. 
Black Belt certification will have 180 days* of access to the MindPro website.

*Extended access to the website is available for no additional fee.

How much does the certification cost?

White Belt certification: $995.00
Yellow Belt certification: $1,395.00
Green Belt certification: $1,995.00
Black Belt certification: $2,995.00

What is the Minor in Process Improvement?

The Minor in Process Improvement is available to any Ball State Student. If you are not a current student, you would have to apply to the University. If you are a current student you would start by enrolling in ITMFG 104 - Introduction to Six Sigma. This course is offered both live and online this Fall.

The balance of the classes are live. They are scheduled in the late afternoon 3:30 to 6:15 time slot to avoid conflicts with other classes and to be more convenient for non-traditional students.

What is the difference between a Green Belt (Commercial) and a Green Belt (Industrial)?

The Commercial Green Belt available for those in the service field (i.e. nursing, finance) and the Industrial Green Belt is for the manufacturing field.

What is your refund policy?

Week of Withdrawal

Percent of Refund

Week 1

100%

Week 2

80

Week 3

60

Week 4

50

Week 5

40

Week 6

30

Week 7

20

Week 8

10



Will I have access to only the modules that are part of the Belt I'm registered for, or will I have access to everything?

You will ONLY have access to the modules associated with the Belt you have registered to pursue.


Will Certificates of Proficiency be awarded for all Belts?
White and Yellow Belts will be White Belt Certification and Yellow Belt Certification respectively since they do not require projects. Green and Black Belts will be Certificate of Proficiency as they must do a project to receive full certification.


What if I want to begin the Yellow Belt and then want to switch to a Green Belt, is that ok?

While Green Belt training is inclusive of the entire Yellow Belt program, the training is not linear. The training was designed to require Green Belts to go back and review their White and or Yellow Belt training.


Building Better Communities
Carmichael Hall (CA), room 104
Ball State University
Muncie, Indiana 47306

Hours: Monday-Friday 8 a.m.-5 p.m.
Summer hours: 7:30 a.m.-4 p.m.
Phone: 765-285-2773
Fax: 765-285-4989
E-mail: bbc@bsu.edu