When you visit the ombudsperson, you’ll be asked to explain your issue and answer the ombudsperson’s questions. Before the ombudsperson can help you explore and evaluate your options, he or she needs to know exactly what has happened, who is involved, what actions you’ve already taken, and how you feel about the situation.
The ombudsperson remains neutral in this discussion and helps you identify your options, including whether you can access other campus resources for assistance. You’ll decide what to do next, and before you leave the office, the two of you will clarify the next steps for you to take to resolve the issue.
Contact us for more information.