April 15, 2013
How to Have a Good Day
Record a Daily Message. Effective use of voice mail “can eliminate much inefficiency concerning business communications,” says Marilyn Chalupa, a business education and office administration professor at Ball State University in Muncie, Indiana. Her advice: Change your message each day, and make it specific and useful. For instance, you might leave a message saying that you’re in the office, but in meetings most of the day, and so won’t be returning calls until the next morning. Or you could leave a message saying that you’re in the office, but working on a major project all day, and will only be checking messages at lunch and 4 p.m. You can even leave a voice mail for one person if you know someone is calling for specific information. Some phone mail systems enable you to leave this information in a separate place on your voice mail.
Division of Strategic Communications
West Quad (WQ), room 304
Ball State University
Muncie, Indiana 47306
Hours: 8 a.m. - 5 p.m. EST Monday - Friday. For after-hours calls, dial the number below and you will be directed to an on-call staff person.