Web Content Management

Training for Web Authors

Our training approach has been updated to reflect not only changes in functionality, but also our evolving content strategy. Training is required for all existing and new Sitecore content management system (CMS) authors.

Training Sessions for Existing Authors

All existing Sitecore authors must be retrained by the fall of 2013. Hour-long training sessions are currently being scheduled and will be held in Bracken Library room BL 104. Additional technical and "how to" training will be offered at a later date.

Training Sessions for New Authors

Supervisors who have personnel that are new to Sitecore can make a request for training. Please provide the following information about the employee or student who needs to be trained.

  • Name
  • Ball State username
  • Unit(s) or department(s)
  • Web pages or web properties they will help maintain
  • Role (author or website manager)

To make a request, submit the information above to the HelpDesk.