Beginning July 1, 2007, you will be able to view and pay your Federal Perkins, Esther Aldridge, and Ball State University Emergency Student Loans online through Educational Computer Systems, Incorporated (ECSI). ECSI will administer the billing and servicing of these loans. ECSI is a billing service for the University, not a collection agency. Ball State University did NOT sell any loans. This is merely a new and sophisticated partnership to give borrowers online access to their accounts. ECSI replaces the service previously performed by Ball State University's Account Services.
ECSI, an industry leader for servicing and billing of student loan receivables, has provided exceptional student loan services since 1972. With this exciting partnership, Ball State University will now be able to allow its borrowers full access to view their own loan accounts, make online payments, sign up for E-Billing, utilize electronic draft payments, obtain deferment forms online, and make online changes to their addresses.
If you have any questions regarding your statements from ECSI, please contact ECSI directly at 1-888-549-3274. Or, you may visit the ECSI website.