Learning and Development

Online Training Modules

Behavioral Interviewing 

This module is an audio/slide show presentation. It explores behavioral interviewing and how it can be used to select the best employees by examining a person's past behavior or performance as the best predictor of future behavior or performance.



Classification of Staff Positions

This module is an audio/slide show presentation. It highlights the established university policy regarding compensation, promotion, new positions, and other related subjects regarding staff personnel. 



E-Mail Etiquette

This module is a video-based interactive presentation using Flash technology. It emphasizes the proper use of e-mail—the primary mode of communication at all academic institutions. Since we overuse e-mail and often forget that it remains an indirect communication tool where non-verbal cues are not required, this module reviews several practical tools that will benefit all users. Specifically, the module focuses on e-mail etiquette and how it promotes workplace effectiveness. Viewers may select to observe and listen to any portion of the module by clicking on the appropriate topic on the right portion of the screen. 



Exemptions, Overtime, Etc.

This module is a video-based presentation using Flash technology. It provides current information on the Fair Labor Standards Act (FLSA) and university policies concerning exemptions, overtime, etc. Viewers may select to observe and listen to any portion of the module by clicking on the appropriate topic on the left portion of the screen. 



Family and Medical Leave Act (FMLA)

This module is an audio/slide show presentation. It provides current information on FMLA and the procedures to be followed when applying for this leave program. 



From Head to Toe: Dressing for Business Success

This module is a video-based presentation using Flash technology. It stresses the fact that the image you project to others greatly influences their perceptions of your competence and abilities. To a large extent, this image is directly related to your professional wardrobe. In this highly interactive module you will learn very practical methods of dressing for success. Note, that the module incorporates specific examples and exercises for men and women and provides viewers the option of observing and listening to any portion of the module.


Getting Along with Your Boss

This module is a video-based interactive presentation using Flash technology. It stresses the importance of developing trust "deposits" that can be used to improve and strengthen your relationship with your boss. In addition, you will hear many practical tips on how to get along with even the most difficult of bosses. For instance, learn what to say when the boss makes an error; ways to tell your boss, "No;" how to compliment with sincerity; and how to ask for advice—even if you aren't sure you'll use the advice. Viewers may select to observe and listen to any portion of the module by clicking on the appropriate topic on the left portion of the screen.



History of BSU

This module provides a brief history of Ball State University. The presenter is Al Rent, Director of Relationship Marketing and Community Relations. Al's presentation is factual, insightful, and entertaining and features photos of the University from its beginning to the present.



Managing Your Outlook Inbox

This interactive module will help you learn how to manage your Outlook Inbox for best results. By using a few simple procedures, you can greatly improve personal time management and productivity. This module focuses on using common Outlook tools and explains both "why" and "how" to use them. You can open your Outlook Inbox and follow the module steps. Viewers may also select any portion of the module by clicking on the appropriate topic.



Managing Your Energy At Work

This module is a video-based interactive presentation using Flash technology. It addresses how to manage your energy at work for improved performance and productivity. The module highlights the advantages of eating healthy, exercising at your desk, and organizing your work space. While the focus is on a work environment, the same principles apply outside of the office. By practicing some of the demonstrated techniques, you will feel better physically and mentally. Viewers may select to observe and listen to any portion of the module by clicking on the appropriate topic on the right portion of the screen.



Putting a Stop to Putting It Off: How to Stop Procrastinating

This module is a video-based presentation using Flash technology. It addresses the results of procrastination and how to identify the reasons for procrastinating. More importantly, it provides valuable insights on how to develop a prevention plan. Viewers may select to observe and listen to any portion of the module by clicking on the appropriate topic on the left portion of the screen.



Sexual Harassment Policy

This session focuses on the two main types of sexual harassment and the university's responsibilities and procedures for handling allegation of sexual harassment. (Note: While trying to view this presentation, Microsoft may prompt you to download the "Microsoft Office Animation Runtime" plug-in for PowerPoint, which will enable you to view the presentation. Click "Yes" at the prompt, or go here to download and install the plug-in: PowerPoint Add-in: Microsoft Office Animation Runtime)



Telephone Tactics

This module is a video-based interactive presentation using Flash technology. It provides valuable tips on using a critical communication tool – the telephone. Even though the telephone is an effective communication tool, it can also be the source of confusion, frustration, and even anger. Accordingly, this module addresses the correct protocol for handling incoming calls and proper etiquette for overall professional telephone service. Viewers may select to observe and listen to any portion of the module by clicking on the appropriate topic on the left portion of the screen.



Workers Compensation for Employees Injured on the Job

This module provides current information for employees on workers compensation and related university policies. Viewers may view the entire module or select relevant topics from the menu.