Enterprise Computing Operations provides continuous computing availability to the campus community for academic and administrative information systems. This effort requires the constant monitoring of critical systems with prompt and appropriate response to alerts and problems. Control and automation of core processes within the business and academic systems including data storage, job scheduling, application and system data backup, and recovery for enterprise and alternate platforms, reside within Enterprise Computing. Change management issues also fall within the operations division.
Enterprise Computing provides monitoring services in conjunction with the Operations Control Center (OCC). It also provides services to support server setup and administration and exam services. If you have any questions please call the OCC area directly at 765-285-1549, or via fax 765-285-8418.
If you are in need of a run request for the legacy IBM system, please contact ITSSCHED@bsu.edu or call OCC directly.
Please see the ECO staff directory to contact a member of our staff.
Enterprise Computing Operations
Robert Bell Building, Room 237
Ball State University
Muncie, Indiana 47306
Hours: 8:00 a.m. - 5 p.m., Monday through Friday