UTS19

Kelly Gammon

IT Support Technologist

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TC 110   Phone: 765-285-1612  

Unified Technology Support
Bracken Library, room 101
Ball State University
Muncie, IN 47306

Responsibilies:

Provide professional, technical-based support for academic and administrative clients in assigned areas. Install, maintain, and troubleshoot computer hardware, software, and network connectivity. Offer consultation with clients for special projects. Provide medium and long-term resource planning support to departments.

Support areas include the departments of Elementary Education, Educational Psychology, Counseling Psychology and Guidance Services, Special Education, Educational Studies, and Educational Leadership. Support is also provided for the office of Teacher Education Services, the office of Innovation in Teaching, Assessment, and Scholarship, the office of Charter Schools, Burris Laboratory School and The Indiana Academy for Science, Mathematics, & Humanities.

Education:

  • BS in Biology and Secondary Education, Northern Kentucky University
  • MA in Sport and Exercise Psychology, Ball State University
  • MA in Telecommunications, Ball State University
Unified Technology Support
Bracken Library, room 101
Ball State University
Muncie, IN 47306

Hours:

Regular Academic Hours:

Tech Center:
Monday - Thursday 8:00 am - 7:00 pm Friday 8:00 am - 5:00 pm

Technology HelpDesk:
Monday - Thursday 7:30 am - 7:00 pm Friday 7:30 am - 5:00 pm

Technology Store:
Monday - Thursday 9:00 am - 7:00 pm Friday 9:00 am - 5:00 pm

Tech Time:
Monday - Thursday 8:00 am - 7:00 pm Friday 8:00 am - 5:00 pm

Administrative Office:
Monday - Friday 8:00 am - 5:00 pm

Phone:
Tech Center: 765-285-TECH (8324)

Technology HelpDesk: 765-285-1517
Technology HelpDesk Toll Free: 1-866-771-3276

Technology Store: 765-285-4104

Administrative Office: 765-285-1358
Fax: 765-285-3059