UTS04
Koontz_Noah

Noah Koontz

IT Support Technologist

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WB 159   Phone: 765-285-8494  

Unified Technology Support
Bracken Library, room 101
Ball State University
Muncie, IN 47306

Responsibilities:

Provide professional, technical-based support for academic and administrative clients in assigned area. Install, maintain, and troubleshoot computer hardware, software, and network connectivity in both office and lab settings. Provide mentoring for student technical staff. Offer consultation with clients for special projects. Provide medium and long-term resource planning support to departments. 

Primary support areas include the Miller College of Business, Sponsored Programs Office, Graduate School, Contracts and Grants Office, Military Sciences/Army ROTC and Center for International Development.

Education: 

BA in Information Systems, Anderson University
MS in Information and Communication Sciences, Ball State University 

Unified Technology Support
Bracken Library, room 101
Ball State University
Muncie, IN 47306

Hours:

Regular Academic Hours:

Tech Center:
Monday - Thursday 8:00 am - 7:00 pm Friday 8:00 am - 5:00 pm

Technology HelpDesk:
Monday - Thursday 7:30 am - 7:00 pm Friday 7:30 am - 5:00 pm

Technology Store:
Monday - Thursday 9:00 am - 7:00 pm Friday 9:00 am - 5:00 pm

Tech Time:
Monday - Thursday 8:00 am - 7:00 pm Friday 8:00 am - 5:00 pm

Administrative Office:
Monday - Friday 8:00 am - 5:00 pm

Phone:
Tech Center: 765-285-TECH (8324)

Technology HelpDesk: 765-285-1517
Technology HelpDesk Toll Free: 1-866-771-3276

Technology Store: 765-285-4104

Administrative Office: 765-285-1358
Fax: 765-285-3059