UTS04
Ward_Darrell

Darrell Ward

IT Support Technologist

|
AJ 358   Phone: 765-285-6752  

Unified Technology Support
Bracken Library, room 101
Ball State University
Muncie, IN 47306

Responsibilities: 
Provide professional, technical-based support for academic and administrative clients in assigned area. Install, maintain, and troubleshoot computer hardware, software, and network connectivity in both office and lab settings. Provide mentoring for student technical staff. Offer consultation with clients for special projects. Provide medium and long-term resource planning support to departments.

Primary support areas include the College of Communication, Information, and Media, the College of Fine Arts, Online and Distance Education, the School of Art, the School of Music, the Department of Communication Studies, the Department of Journalism, the Department of Telecommunications, and the Department of Theatre and Dance, the Center for Information and Communication Sciences, all computer labs for the School of Art, Emens, iLearn, Indiana Public Radio – WBST, NewsLink Indiana, Photo Services, Sports Link, Teleplex, University Marketing and Communications, WCRD,  and WIPB-TV.

Education:
BS in Computer Science, Ball State University
MS in Information and Communication Sciences, Ball State University


Unified Technology Support
Bracken Library, room 101
Ball State University
Muncie, IN 47306

Hours:

Regular Academic Hours:

Tech Center:
Monday - Thursday 8:00 am - 7:00 pm Friday 8:00 am - 5:00 pm

Technology HelpDesk:
Monday - Thursday 7:30 am - 7:00 pm Friday 7:30 am - 5:00 pm

Technology Store:
Monday - Thursday 9:00 am - 7:00 pm Friday 9:00 am - 5:00 pm

Tech Time:
Monday - Thursday 8:00 am - 7:00 pm Friday 8:00 am - 5:00 pm

Administrative Office:
Monday - Friday 8:00 am - 5:00 pm

Phone:
Tech Center: 765-285-TECH (8324)

Technology HelpDesk: 765-285-1517
Technology HelpDesk Toll Free: 1-866-771-3276

Technology Store: 765-285-4104

Administrative Office: 765-285-1358
Fax: 765-285-3059