UTS12

Desktop Support

The Desktop Support group is a team of professional IT Support Technologists, also called Local Service Providers (LSPs), that provide information technology support for the faculty and staff of Ball State University.

Primary IT Support Technologists (LSP) duties are troubleshooting and resolving software, hardware, and network issues that affect Ball State desktop and laptop computers. Other duties include advising customers in making technology purchases, promoting technology awareness and training, and facilitating the resolution of technology problems through cooperation with other Information Technology departments.

To request assistance from an IT Support Technologist (LSP), University employees are encouraged to visit www.bsu.edu/helpdesk to submit a ticket, stop by the Tech Center located in Bracken Library, room 101, or call the Technology HelpDesk at  765-285-1517.


Desktop Support
Unified Technology Support
For assistance, contact the HelpDesk


Phone: 765-285-1517
View E-mail Address